H&M in Cincinnati, OH Open now

Reviews about H&M

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  June 27, 2020, by Jennifer B
  I've never left a bad review for a store, but after the encounter I had today with an employee, I am leaving one here. Apparently this lady is a manager of this store. We were simply making our way to the fitting room when I said excuse me as I walked in front of her. She rolled her eyes and mumbled very rudely 'well this isn't exactly a walk way' (um it was clearly an aisle. Just one that she was working in.) I said 'wow that was rude' .. she continued to very rudely say 'I really don't want to keep getting on this stool' (she wasn't on a stool when we came through) ... I had my girls put all of their stuff down and we walked out. I have 3 kids, so we do a lot of shopping, especially at school time, and I have NEVER come across an employee anywhere with this kind of attitude towards customers. I've seen employees working and move to get out of the way of customers excusing themselves. When I came through, she was talking to someone else (probably about my girls just walking through. Because they also told me 'we said excuse me to that lady and she rolled her eyes at us' ... I wish I would have gotten her name, but at that point, I just wanted out of that store. I will shop at Kenwood store from now on.