Cincinnati Home Theaters & Car Audio in Cincinnati, OH Closed now

Reviews about Cincinnati Home Theaters & Car Audio

• ★ ★ ★ ★ ★

  May 04, 2019, by Lisa Schneider
  An update on a previously posted review. My original review was one of disappointment but immediately after, the manager, Ralph, contacted me to see what can be done to remedy the problem. Let's face it, all businesses at one time or another fail to fully satisfy the customer. It's how they respond that makes a lasting impression and they take customer satisfaction and their reputation seriously. Faced with the dilemma of trying to integrate old equipment with an updated system, they were innovative and persistent in getting a complicated and antiquated system back into the 21st century. Most of all, I appreciate their concern for making sure they would have a long term customer. I would highly recommend them for home theater and sound systems. These guys know their business. I want to add the Brian is the sound system whisperer. Ralph and Brian are both technical experts and figures out our crazy system in no time. Very innovative, very proficient and very customer focused. Planning on having them out again in the spring to get our outdoor systems up to par.